TMA - ServiceNow SP Implementation Specialist

ServiceNow’s Service Portal (SP) Certification validates your expertise in designing, developing, and customizing portals within the ServiceNow platform. This certification helps professionals create user-friendly portals that enhance self-service experiences and improve IT service management efficiency.

Exam Structure

• Format: Multiple-choice and multiple-select questions
• Number of Questions: 50 questions
• Exam Duration: 1 Hour
• Passing Score: 75%
• Certification Validity: Lifetime

Why Get Certified?

Earning a ServiceNow SP Certification showcases your ability to:

• Design and configure custom ServiceNow portals.

• Enhance user experience through dynamic and interactive elements.

• Implement self-service capabilities for improved IT support.

• Optimize portal performance and accessibility.

Who Should Take This Certification?

This certification is ideal for:

• ServiceNow developers and administrators.

• UX/UI designers and front-end developers.

• IT service management professionals.

• Digital transformation consultants.

Key Learning Areas

• Introduction to ServiceNow Service Portal and its functionalities.

• Designing and developing custom widgets.

• Implementing dynamic pages using AngularJS and other frameworks.

• Enhancing user experience with ServiceNow UI policies and scripts.

• Integrating Service Portal with other ServiceNow modules.

How to Prepare?

• Enroll in ServiceNow SP training courses.

• Gain hands-on experience with ServiceNow Service Portal.

• Review official ServiceNow documentation and study guides.

• Join community forums and discussion groups.