TMA - ServiceNow SAM Implementation Specialist

ServiceNow’s Certified Implementation Specialist – Software Asset Management (CIS-SAM) Certification validates your expertise in implementing and managing the Software Asset Management (SAM) solution within the ServiceNow platform. This certification helps professionals optimize software license usage, reduce compliance risks, and improve cost efficiency.

Exam Structure

• Format: Multiple-choice and multiple-select questions
• Number of Questions: 50 questions
• Exam Duration: 1 Hour
• Passing Score: 75%
• Certification Validity: Lifetime

Why Get Certified?

Earning a ServiceNow CIS-SAM Certification showcases your ability to:

• Implement and configure ServiceNow Software Asset Management solutions.

• Optimize software license usage and reduce unnecessary costs.

• Ensure compliance with software licensing agreements.

• Integrate SAM with IT Service Management (ITSM) and Configuration Management Database (CMDB).

Who Should Take This Certification?

This certification is ideal for:

• ServiceNow administrators and developers.

• IT asset managers and procurement specialists.

• Compliance and governance professionals.

• IT service managers and operations professionals.

Key Learning Areas

• Introduction to ServiceNow Software Asset Management (SAM).

• Configuring software license tracking and compliance management.

• Automating software request, procurement, and decommissioning processes.

• Ensuring software compliance and audit readiness.

• Reporting, dashboards, and analytics for software asset optimization.

How to Prepare?

• Enroll in ServiceNow CIS-SAM training courses.

• Gain hands-on experience with ServiceNow SAM implementation.

• Review official ServiceNow documentation and study guides.

• Join community forums and discussion groups.