TMA - ServiceNow HAM Implementation Specialist

ServiceNow’s Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) Certification validates your expertise in implementing and configuring the Hardware Asset Management (HAM) solution within the ServiceNow platform. This certification helps professionals efficiently track, manage, and optimize IT hardware assets throughout their lifecycle.

Exam Structure

• Format: Multiple-choice and multiple-select questions
• Number of Questions: 50 questions
• Exam Duration: 1 Hour
• Passing Score: 75%
• Certification Validity: Lifetime

Why Get Certified?

Earning a ServiceNow CIS-HAM Certification showcases your ability to:

• Implement and configure ServiceNow Hardware Asset Management solutions.

• Automate asset tracking, procurement, and lifecycle management.

• Improve compliance, reduce costs, and optimize hardware utilization.

• Integrate HAM with IT Service Management (ITSM) and Configuration Management Database (CMDB).

Who Should Take This Certification?

This certification is ideal for:

• ServiceNow administrators and developers.

• IT asset managers and procurement specialists.

• IT service managers and operations professionals.

• Compliance and governance professionals.

Key Learning Areas

• Introduction to ServiceNow Hardware Asset Management (HAM).

• Configuring asset lifecycle workflows, procurement, and disposal.

• Automating asset tracking and reconciliation with CMDB.

• Ensuring compliance with policies and license agreements.

• Reporting, dashboards, and analytics for HAM performance.

How to Prepare?

• Enroll in ServiceNow CIS-HAM training courses.

• Gain hands-on experience with ServiceNow HAM implementation.

• Review official ServiceNow documentation and study guides.

• Join community forums and discussion groups.